Esplanade Gardens

Terms and Conditions

Booking Terms and Conditions

You can book by telephone on 01723 360728 or book securely online by following the link here. Book online.

Select the dates you would like to book using our secure online booking system.

Check availability using the online system, but if the system shows that the type of room you want is not available please call to check. We always can offer the best rates on our own website and by telephone. We cannot offer discounts with online booking providers like booking.com, late rooms etc.

We may have a minimum stay of two nights depending on the season and availability.
All rates include breakfast from our breakfast menu.

Single en suite accommodation is available in double rooms with a reduction depending on season. Call us to discuss your requirements.

Arrival Times

Check In

Check in is from 3:00 pm until 9:00pm - later check in by prior arrangement

Check Out

Check out is 10.00am on the day of departure. You are welcome to leave bags here until you leave Scarborough.

Parking

One night stays get a free parking disc this covers three hours until restrictions end at 5:00pm
Two night stays or more get a free parking permit from us which covers the duration of their stay.
Note.. If you re staying one night and want to park up earlier before check in you can purchase a two day parking permit from the hotel for a small fee of £2.00

Deposits

A deposit equal to the cost of the first night’s stay to confirm the booking, this deposit will be charged to your card when you book. A booking confirmation will be emailed to you showing the deposit and outstanding balance. If plans change all deposits are fully refundable up until thirty days before your stay.

Cancellation and Insurance:

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable within the thirty days before your arrival date. If you need to cancel please contact us immediately. For cancellations within twenty four hours of check in and no show on the day of check in you will be liable for the total amount. For this reason you may wish to take out travel insurance to cover cancellations.

Non-availability:

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We may attempt to offer you alternative accommodation, if this was not possible, or unacceptable to you we would refund all monies paid by you. Our liability would not extend beyond this refund.

Damages and Breakages:

This as our home and we want guests to feel like it’s their home from home. You are responsible and liable for any breakages or damages to the property. Please report these as soon as they occur. We would not charge for minor breakages. Accidents happen! however we will charge you for repair or making good if the damage is significant.

Liability:

We do not accept any liability for any damage, or loss to your possessions or vehicles. Please have adequate travel insurance to cover this.

No Smoking:

No smoking throughout. Any person who smokes in the rooms will incur a deep cleaning charge of £50 and be asked to leave the Hotel.

Pets:

Pets are not permitted.

Data:

Any data gathered during the course of a booking may be held on computer. All credit and debit card payments are processed over a PDQ terminal and no security data is stored to protect your security and privacy.
We respect your privacy and will never pass your details to a third party.
We may from time to time email our latest offers to you. Please advise us if you do not wish to receive any marketing communications from ourselves.




Accessibility Statement

Esplanade Gardens
24 Esplanade Gardens
South Cliff
Scarborough
North Yorkshire YO11 2AP

T: 01723 360728

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© 2018 Esplanade Gardens, B and B Scarborough, North Yorkshire